A completely new technology for storing files and data has emerged, as storing private files on a real hard disk has become a somewhat primitive method, as a new method of storage has emerged, which is via cloud storage.
This means that you can access your data or private files from anywhere in
the world, provided that you are connected to the Internet, and this matter
has solved many problems that you may have faced in the past, such as hard
disk failures or the loss of files forever.
This industry has developed greatly in recent years, and many companies have
appeared that provide cloud storage services, and many of these services
offer very powerful features to their users, but this does not mean that
there are no other bad services.
Many cloud storage services provide free plans for their services, but in
return you will dispense with some necessary features such as protection or
limited space, so we always recommend getting paid options because they are
better and safer.
One of these services that specializes in cloud storage is the Sync.com
platform, as it is one of the best cloud storage services on the Internet.
Therefore, we will evaluate it in terms of several main aspects, which are
features, security features, privacy, ease of use, pricing, and technical
support, so we hope that our review will be useful to you while choosing
this service.
Sync.com Features
Although the service is not rich in many features compared to other competitors, it is still considered one of the best services compared to many providers of the same service.
Sync.com provides a file versioning feature that allows users to revert to
older versions of their files if necessary, and out of the company's
generosity, old versions are not counted within the basic storage quota.
Subscribers to paid plans can keep their old files for a full year while
subscribing to the professional plan, or for a period of 180 days while
subscribing to the basic plan, while in the free plan you will be able to
keep them for a month only.
Sync.com allows subscribers of paid plans to share files or folders, in
addition to an advanced feature to control shares by password protection, or
setting an expiration date for the link.
The basic system of the platform allows videos and photos to be downloaded
automatically from the mobile application of the service, and this will
facilitate the process of synchronization between devices.
Plus, if you sign up for a team plan, your data will still be compliant with
popular standards like PIPADA, GDPR, and HIPAA.
In our opinion, the reason for the lack of features in the Sync Cloud
Storage service is that the service has put all its focus on important
things such as protecting and preserving data while providing strong
synchronization between multiple devices.
sync.com Security
As you would expect from a cloud service that is considered the best in its field, Sync com takes security very seriously, and comes with a host of security features that will put users who are concerned about the security of their files very comfortable.
The service offers end-to-end encryption, which means that your files
are encrypted at the local level instead of encryption at the server level.
With this feature, no one but you can decrypt your data, not even the
company itself.
This is one of the reasons why the company prides itself on being the best
without Zero-knowloge, in addition to that, the service encrypts data using
AES-256Bit encryption, which is secured by your password and an RSA-2048
key.
Sync com privacy
The strength of security that you get will reflect positively on your privacy. The company is based in Canada, which means that it operates under Canadian laws and regulations, and it also complies with PIPEDA data privacy legislation.
PIPEDA allows users to access and read personal data that Sync.com
maintains, and the company also requests permission from users before
collecting, using, or sharing any data with third parties.
The company's commitment to PIPEDA's texts is good news, and this reflects
on the company's efforts to preserve the privacy of its users to the
greatest possible degree.
Nevertheless, the company explicitly acknowledges that it will not hesitate
to disclose any data of its users if this is requested by the government or
by law, and it is not hidden that Canada is part of the Five Eyes alliance,
which is an alliance whose goal is to share data and information between
these countries.
Ease of use
Everything related to installing the service on your devices is easy whether you are using windows or macOS.
The interface is easy to use, and provides the best way to upload your
files to the cloud, as you will find a folder on the surface of your
device interface, which is the mediator between you and the cloud and your
private files.
The folder supports the ability to drag and drop files and sync them to
all your connected devices, based on your preferences, you can save your
files online without having to copy them on your synced devices, which
will help you save some valuable space on your device.
The desktop application has several options which allow the users to have
complete control over the file synchronization, however, the desktop
client does not have as many options as the web interface.
You will need to go to your account on the web to access and use other
additional features such as file versioning and advanced sharing options.
The service is also available for smart devices, but you will get simple
and direct options, and you will not get many of the features that are
provided on desktop or web applications, so new users to the platform will
find it easy to use.
Sync com comes with polished and good tools, with very fast transfer
rates, since you can control the download speed or transfer data to the
cloud, and this will give a good space to the rest of the applications
while using the Internet.
Sync.com pricing
Like the rest of the services, Sync offers a range of premium plans, apart from the free plan for people who are not ready for such commitments, the company does not provide any monthly plans, and bills are paid for a full year.
- The basic plan is Sync pro solo basic, which costs $8/Mo, or $96/years, This plan will provide 2 TB storage space, unlimited transfers, and the ability to recover deleted files within a period of 180 days.
- The medium plan is sync.com solo standard, which costs $10/Mo, or $120/years, This plan will provide you with 3 TB storage space, unlimited transfers, and the ability to recover deleted files within 360 days.
- The best plan is the Sync pro solo plus plan, which costs $15 per month, or an annual cost of $180, It will provide you with 4 TB storage space, unlimited transfers, and the ability to recover deleted files within 360 days.
If you are looking for teams plans, you will be able to access three different plans.
- pro teams standard which costs $5/Mo and provides 1 TB of storage space and is paid annually
- pro teams plus which costs $10/Mo and which provides 4 TB of storage space and the number of members up to 100 members
- pro teams standard, which costs $15/Mo, which provides 10 storage space and up to 100 members.
Sync.com and Customer Support
In all services that exist on the Internet, problems are very common in any service, so you will need to ensure the reliability of the service when it comes to customer support.
Unfortunately, Sync.com's customer support is mediocre, and the reason is
that it lacks options such as live chat and phone support, and instead
provides a help center that covers everything about the service provided
by the company.
There are many detailed articles on how to use the service, in addition to
the FAQ section, where you can see short answers to some questions asked
by other users.
However, if you do not find an answer to your question or a solution to
your problem, you can contact technical support by e-mail, which can be
found on the company's website, in most cases you will receive a response
in less than one hour.
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